Privacy policy.

01Who We Are

Podcast Studio Manchester by Two Minds Studio ("we", "us") is the data controller for the personal information described in this policy. Our studio is at First Floor, Unit 7, 116-118 Bury New Road, Manchester M8 8EB. You can contact us about anything in this policy on 0333 355 7380 or through our contact page.

02What We Collect

• Booking details — your name, email address, phone number, and the details of your booking.
• Payment information — payments are processed securely by our payment provider; we do not store your card details.
• Enquiries — anything you send us through the contact form, by email or by phone.
• Session recordings — the audio and video recorded during your session, which naturally includes the voices and images of everyone taking part.
• CCTV footage — from communal areas only, for safety and security. Recording sessions are not monitored without consent.
• Marketing media — behind-the-scenes photos or videos, only where you haven't opted out (see our Terms & Conditions).

03Why We Use It (Lawful Bases)

• To provide your booking — taking payment, confirming sessions, delivering files (performance of a contract).
• To respond to enquiries — and follow up on quotes and custom packages (legitimate interests).
• To keep the studio safe — CCTV in communal areas (legitimate interests).
• To meet legal obligations — accounting and tax records (legal obligation).
• Marketing — we only send marketing where you've agreed to it, and you can unsubscribe at any time (consent).

04How Long We Keep It

• Session recordings — stored free for 48 hours after your session; extended storage up to 2 months where purchased; edited deliverables retained for 30 days after delivery. After the applicable period, files are deleted and no backups are retained.
• Booking and payment records — up to 6 years, as required for tax and accounting.
• Enquiries — up to 12 months after our last contact.
• CCTV — overwritten on a rolling basis after a short retention period.

05Your Recordings Are Yours

The content you record belongs to you. We process and store your recordings only to provide the services you've booked — recording, storage, editing and delivery. We do not publish, share or reuse your recordings without your permission. If you record other people in your session, it's your responsibility to make sure they know they're being recorded and consent to how you'll use the recording.

06Cookies & Website

Our website uses essential cookies needed for it to function, such as those used by the booking and payment process. Where analytics or similar tools are used to understand how visitors use the site, the data is aggregated and does not identify you personally.

07Who We Share It With

We never sell your personal information. We share it only with service providers who help us run the studio — our booking and payment platform, cloud storage for session files, and communications providers — and only as far as needed to provide the service. Where a provider processes data outside the UK, we make sure appropriate safeguards are in place.

08Security

Personal information and session files are stored on access-controlled systems, and payments are handled by our payment provider — your card details never touch our systems. No system is perfectly secure, but we take reasonable technical and organisational measures to protect your data.

09Your Rights

Under UK GDPR you have the right to:

• access a copy of the personal information we hold about you;
• correct information that's inaccurate or incomplete;
• ask us to delete your information ("right to be forgotten");
• restrict or object to how we use it;
• receive your information in a portable format;
• withdraw consent at any time, where consent is the basis we rely on.

To exercise any of these rights, contact us using the details below. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.

10Children

Bookings must be made by someone aged 18 or over, and our website and marketing are not directed at children. Children under 16 may only attend sessions supervised by an adult.

11Changes to This Policy

We may update this policy from time to time. The latest version will always be on this page, with the date at the top.

12Contact

Podcast Studio Manchester by Two Minds Studio
First Floor, Unit 7, 116-118 Bury New Road, Manchester M8 8EB
Phone: 0333 355 7380 · Contact form